Last updated
August 1 2021


We are committed to protecting the personal data and privacy of the users of the web site and the services offered, including, by way of example, the email and other communications sent through those services.

Mailaayo minimizes the requirement of personal data disclosure to the bare essentials necessary for uninterrupted service delivery. Even with such minimal data, we have technical and organizational measures in place which protect your data best possible.

Datacenter providers we utilize hold international security certifications of highest level.

We do not process personal data, but we are obliged to say that the processing of personal data takes place in compliance with the EU General Data Protection Regulation (GDPR).

We are always at your disposal for any questions, including those about privacy. If you have any questions or concerns regarding this policy, please get in touch. [email protected]

Data Security

We use reasonable and appropriate physical, electronic, and administrative safeguards to protect Personal Data from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the nature of the Personal Data and the risks involved in processing that information.

Data Storage Period

The personal data shall be deleted no later than 30 days after termination of the contract, unless specific reasons to the contrary apply in an individual case. In case a customer objected to the amount of the charged fees, the accounting data may be stored until the objections are terminally clarified. Furthermore, inventory data can be stored for up to two years if the handling of a complaint and other reasons require this for an orderly settlement of the contract. Moreover the deletion of inventory and billing data may be omitted provided that legal regulations or the prosecution of claims require this. Order-related data and the addresses associated with the order are stored in respect to tax, contract and commercial law retention periods and erased at the end of those periods.

Data Processing

By signing up for and using our services, you give us your consent to process your personal data. We emphasize that you can withdraw your consent for the future at any time by terminating your account. Upon such authorized request we will inform you about the data we have stored about you free of charge. Please use your provided Mailaayo account to access and manage all personal data. In addition we are obliged to delete, to correct or to restrict processing of the data stored about you upon termination request.

Please note that requests for termination via email cannot be processed as email message cannot be taken as a proof of account ownership, unless you send also your password in plain text.

Data Portability

We work only with open standards meaning your data is always portable. You can make use of your right to data portability by exporting your personal data stored with Mailaayo, anytime and without explicit approval of Mailaayo.


Beyond technical requirements for establishing a working session on our website and webmail, we do not use cookies or any form of tracking.

Analytics Data

We do not collect data for the purpose of user behavior and do not integrate any website analytics.

Contact From Our Web Page

On our web pages we offer the opportunity to get in contact with us via email. In doing so personal data is voluntarily transferred to us, stored automatically and only used for the purpose of dealing with the request and getting in touch with the person seeking contact. We do not disclose this personal data to third parties.